Client or Customer? Both are Equally Valuable!

I consider the job seeker as my client, and the business entity (eg: an employer or a service provider) as the customer. I have  job placement services available for the client. Typically my clients are people who have already worked and are now on a path for new work opportunities.

Matching People With Their World of WorkMatching People With Their World of Work

My philosophy regarding placement is to individualize services to match the job seeker within his or her own world of work. Although we all comprise the working world, we each have our own niche that can be as far and wide or narrow and slim as our talent can go.

I focus in on which job search tools my placement client can use to benefit their own natural style of communication. Being able to describe yourself in a way that answers questions during an interview while showing your personality is valuable.

You have to understand your transferable skills and believe you can apply them in many different settings and situations (and make make $ to boot!). Believe in yourself first, and then build a market profile of yourself. And start the sale!

It’s a matter of expression to picture your skills as valuable, marketable and on sale to the best buyer!

On the other consulting side of my business, I have services available for the customer. One such service is job analysis.  A job analysis is a process to identify and determine in detail the particular functional duties and requirements and the relative importance of them for a given job. An important concept of a job analysis is that the analysis is conducted of the job, not the person.

While job analysis data may be collected from incumbents through interviews or questionnaires, the product of the analysis is a description or specifications of the job, and again, not a description of the person.

A job analysis that includes accommodation options has helped when the client is already an employee (and has an illness or injury leading to questions about ability to do the job) and a decision needs to made whether the best option is to retain or release the employee from permanent employment.

Judgments are made using data collected regarding the job and / or a variety of jobs with similar components. And then I can provide expert testimony based on the data and my opinion of the person’s place within his or her own working world.

Related image

I like customers and clients equally and promise to serve all people to the best of my ability.

Call me, Amy, at 515-282-7753 or email vocresources@gmail.com should you want me to help you with your clients.

 

___________________

 My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Vocational Case Management Services

Vocational case management is an integral component of the rehabilitation process to return the injured worker to suitable, gainful employment.

Services are available to evaluate the rehabilitation potential of the claimant, to provide counseling for disability-related concerns, and when appropriate, to access the labor market and identify job placement opportunities are available.

The variety of services available are useful for insurance carriers, employers and attorneys to evaluate the rehabilitation potential of the claimant, to provide counseling for disability-related concerns, and when appropriate, to access the labor market and identify job placement opportunities.
Comprehensive private vocational rehabilitation concentrates on attainment of pre-injury wage considering the worker’s skills, aptitudes, interests and physical capabilities.

The benefits of utilizing vocational case management are numerous:
• Claim dollars for both medical and vocational payment decrease
• Relevant medical and vocational issues of the claim are identified and solved in a timely fashion
• Problems associated with return-to-work are identified and solved in a timely fashion
• Creates a positive relationship between the insurance company, the claimant and the attorney
• Documents all case activity, to include objective detail of medical issues, vocational goals, behavioral interactions, and financial aspects of the situation
• Assists in decision making based on specific recommendations
• Controls the direction of the file, lowers industrial disability loss, and reduces long-term financial responsibility
• Encourages and supports the injured worker to seek and obtain suitable work
• Proves employment options and permanent job opportunities are available

Vocational Case Management

Vocational case management is an integral component of the rehabilitation process to return the injured worker to suitable, gainful employment. For the best efficiency and efficacy, services should begin as soon as possible. Early intervention is a good practice, especially for small businesses.

If early intervention wasn’t established, once the physician releases the individual for return-to-work or rules out return-to-work with the same job and same employer, case management should kick into gear.

Make early intervention simple….once a worker files a claim, call a vocational case manager into action. We are ready to help! 515-778-0634