Soft Skills Matrix, Take A Look!

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I’ve blogged about Soft Skills  in my writing about Don’t Be a Dumb Bunny; and just wanted to add this soft skills matrix to help.

 

Soft Skill Other words that mean the same Examples when soft skill is used
Manners Politeness, consideration, courtesy Saying thank you, holding doors open for others, asking permission to do things etc.
Ownership of tasks Responsibility, duty, dependability Making sure tasks are done properly, turning up on time for meetings, working in partnership with others and doing your role so they can do theirs etc.
Attendance Turning up, coming in,

Appearing

Arriving on time for meetings and for work. Making sure you keep people informed regarding your attendance or availability.
Motivation Incentive, inspiration, drive, impulse Taking on new challenges, working hard to achieve goals, thinking of new ways to do things.
Professionalism Competent, skillful, dedicated Working to a high standard, being consistent in attitude (not allowing emotions or personalities to influence you)
Work Output Activity, productivity, production Meeting deadlines and standards for work. Producing products to target.
 Conduct in Workplace  Behavior, attitude, maturity Respecting others, not playing games when you should be working etc.
 Timekeeping On time, not late Arriving for work or meetings on time, leaving at the right time.
Verbal Communication Talking, consulting, meeting, discussing  Using the right tone of voice and words when speaking with colleagues, etc.
Organization / Planning Preparation, scheduling, arranging Having all required resources to hand, thinking jobs through, arriving on time, meeting deadlines etc.
Team-Work/Respect Esteem, valuing others, helping others, consideration Working well together on a task, making best use of your skills and the skills of others. Acknowledge the status of others and act accordingly.
 Helping Others Supporting, offering, training Giving up some of your time to support those who are struggling or need help to meet a deadline,
Conscientiousness Careful, meticulous, thorough, hard working Paying attention to detail, accurate work, making sure you do what you are paid to do.
Ability to Ask for Help Admitting own limitations, confidence, courage Asking colleagues to show you how to do something or to help you complete a task on time etc.
Adaptability / Flexibility Compliance, accepting change Taking on new challenges, accepting changes to rules and conditions, staying late to finish urgent tasks etc.

Source: Teaching and Assessing Soft Skills K. Kechagias (ed.), MASS Measuring & Assessing Soft Skills 2011, Lifelong Learning Programme  Table 1 page 82-83 Included in MASS Materials  http://www.mass-project.org/attachments/396_MASS%20wp4%20final%20report%20part-1.pdf    Edited in part 12/4/2014

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